Refund policy

Passes

Pass purchases are final and are never refunded, used or unused.

Paying too much or too little for a pass

• Too much: the pass you choose sets the allowance. Sending more than the price is neither refunded nor credited.
• Too little: a transfer below the price of the pass you chose does not buy it. The app refuses the hash and no pass is issued. Two transfers are not added together.
• If that transfer covers the full price of a cheaper pass, you can choose that pass and submit the same hash.
• If it covers no pass, no pass is issued and the USDC stays in the wallet it was sent to. Contact us through Support with the transaction hash. We do not promise to return it.
• A payment on any other network cannot be recovered.

Payments to creators on manual campaigns

These payments are between the advertiser and the creator. gomtu does not hold them and cannot refund them.

How to ask about a payment

Email gomgomheetuja@gmail.com or use another channel on the Support page. Include:

• Your X handle. We may ask you to confirm the request from that account.
• The pass you chose, or a link to the campaign.
• The transaction hash of the payment.
• The wallet that paid.
• What happened, and what you are asking for.

Never share your private key or recovery phrase. gomtu will never ask for them.